Privacy Policy

Flint Energy Ltd
Company No. 13981048 (Registered in England and Wales)
Registered Office: Tregolls Cottage, Stithians, Truro, England, TR3 7BX
VAT No. GB3981048

Last updated: 27/02/2026

1. Introduction

Flint Energy Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use and protect personal data when you visit our website or engage with our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We may collect and process the following data:

Information you provide directly:

  • Name

  • Company name

  • Job title

  • Email address

  • Telephone number

  • Project information or enquiry details

  • Billing and payment information (where relevant)

Information collected automatically:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on site

  • Referral source

This information is collected via cookies and analytics tools (see Cookies section below).

3. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Provide consultancy and energy services

  • Prepare quotations and contracts

  • Deliver reports and compliance documentation

  • Process payments

  • Improve our website and services

  • Send relevant business communications (where appropriate)

We will only use your data where we have a lawful basis to do so, including:

  • Legitimate business interests

  • Performance of a contract

  • Legal obligation

  • Consent (where required)

4. Marketing Communications

If you contact us or become a client, we may send you relevant business updates or service information.

You may opt out of marketing communications at any time by contacting us at:

enquiries@flintenergy.co.uk

We do not sell or rent your data to third parties.

5. Cookies & Website Analytics

Our website is hosted on Squarespace, which may collect certain technical information automatically.

We may use:

  • Essential cookies (required for website functionality)

  • Analytics cookies (e.g. Google Analytics) to understand website usage

You can manage or disable cookies through your browser settings.

For more information, please refer to Squarespace’s privacy policy.

6. Data Sharing

We may share data with trusted third parties where necessary to deliver our services, including:

  • Accountants and professional advisers

  • Payment processors

  • IT and website providers

  • Regulatory or accreditation bodies (where required for compliance)

All third parties are required to process data securely and in accordance with UK data protection law.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil contractual obligations

  • Meet legal or regulatory requirements

  • Resolve disputes

Financial records are retained in accordance with HMRC requirements.

8. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing

  • Request restriction of processing

  • Request data portability

To exercise any of these rights, please contact:

enquiries@flintenergy.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Flint Energy Ltd
Tregolls Cottage
Stithians
Truro
England
TR3 7BX

enquiries@flintenergy.co.uk